Shipping info


SHIPPING POLICY

All orders placed from Monday to Friday (excluding public holidays) will be processed and shipped within 1-3 working days upon confirmation of payment, from our warehouse. This could vary with circumstances such as online security checks, shipping restrictions, payment authorization, packing and dispatching of order. An email confirmation will be sent for all orders once received.

Local Deliveries 
Standard Shipping – Please allow up to 3-7 business days to receive your order ( Processing times included ).

Tracking information will be sent to the email provided at checkout. Shipping fees are dependent on your location and quantity of order. You may use the shipping calculator at checkout to retrieve the cost of shipping for your order before making a payment. NanaBranna does provide FREE Express Shipping on all orders over $100.

International Deliveries : 

For all international deliveries, the time taken is dependent on our logistics partners and their affiliates. NanaBranna does provide FREE shipping on all international orders over $100


« Our deliveries are handled by our partners DHL, FEDEX or USPS »

If you have not received an order confirmation or tracking information within 24-48 hours of placing the order, we recommend checking your email (SPAM) folder or you can contact us at: info@nanabranna.com. 

The following delivery estimates include processing + shipping time :

Destination
Estimated Time
United States

3-7 days (Standard Shipping)

Canada - Australia

  5-6 business days
U.K., France, Germany, Italy, Spain 5-8 business days
Other countries or regions 8-10 business days

 

In order to satisfy our customers all over the world, we send our packages from two warehouses, one in America and one in Asia, We also plan to establish the third one in Europe in order to make the shopping experience more pleasant and the delivery time as fast as possible. All our orders are sent with DHL, FEDEX and USPS.

Our goal is to offer you the best shipping options, we do whatever we can! With us the customer is king.